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How to Maximize ROI from Your Salesforce Investment

How to Maximize ROI from Your Salesforce Investment

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Introduction Did you know that 83% of sales teams using AI experienced revenue growth in the past year, compared to just 66% of teams without AI? (Source: Salesforce) This striking difference underscores the transformative impact of integrating AI into your sales strategy.  For businesses leveraging Salesforce, this means streamlining operations and unlocking significant revenue potential. …

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Integrate Salesforce Agentforce with Facebook Messenger

Integrate Salesforce Agentforce with Facebook Messenger: Intelligent Conversations with Human Escalation

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Introduction In today’s digital-first world, customers expect fast, accurate, and personalized support — often via the platforms they use every day, like Facebook Messenger or Whatsapp Messenger. To meet these expectations, businesses are increasingly turning to conversational AI to handle routine queries and reduce wait times. But not every conversation is simple — and when …

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A Fresh Look for Salesforce: Unpacking the New UI and SLDS 2.0

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Introduction Salesforce’s Summer ’24 release is here, and it’s doing more than just giving the Lightning Experience a facelift. This update puts usability, accessibility, and consistency front and center across the platform. Driving these improvements is SLDS 2.0, paired with the eye-catching new Cosmos theme, both working together to create a modern, responsive, and more …

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How To Load Data From Postman Into Data Cloud Using Ingestion Api

How To Load Data From Postman Into Data Cloud Using Ingestion Api

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Introduction Finding effective solutions to manage the ever-increasing and complicated amount of data from several sources is essential. In this situation, the Ingestion API can be of great assistance. It enables you to use the Ingestion API Connector to import data from external sources into the data cloud. It is a REST API that provides …

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Jira_ A Comprehensive Guide to Agile Project Management

Jira: A Comprehensive Guide to Agile Project Management

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Introduction Jira is a powerful, agile project management tool that enables teams to efficiently plan, track, release, and support software development with precision. As a central hub for development processes, Jira ensures teams remain aligned with business objectives while providing flexibility for individual workflow needs. Whether managing a simple project or overseeing a complex DevOps …

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Unlocking Efficiency with Salesforce Field Service Lightning (FSL)

Unlocking Efficiency with Salesforce Field Service Lightning(FSL)

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Introduction Field operations have undergone a significant transformation in recent years. Whether managing a team of technicians, scheduling service appointments, or tracking inventory in the field, having the right tools to streamline operations is essential. Salesforce Field Service Lightning (FSL) is a powerful solution designed to help businesses optimize their field service processes, ensuring that …

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How To Send Email Along with PDF Document Attached

How To Send Email Along with PDF Document Attached

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Introduction It facilitates the sending of emails with dynamically generated PDF attachments. This functionality is particularly useful in scenarios where specific information needs to be communicated in a structured and printable format, such as invoices or welcome letters. Key Features: Queueable Interface: Implements the Queueable interface to handle the processing asynchronously, ensuring that the main …

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Agentforce 2dx role in industries (2)

Agentforce 2dx Role In Industries

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Introduction Salesforce has announced a new flagship AI called Agentforce 2dx. Agentforce 2dx is a cutting-edge, modular, and scalable platform that is designed to seamlessly integrate autonomous AI agents into business workflows. These agents can be applied across various industries and technologies, transforming business operations and driving innovation. This latest update of Agentforce promises to …

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Mastering Lightning Message Service (LMS) in LWC- A Comprehensive Guide

Mastering Lightning Message Service (LMS) in LWC: A Comprehensive Guide

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Introduction Lightning Web Components (LWC) may communicate with one another thanks to Salesforce’s strong Lightning Message Service (LMS) capability. No matter where different components are in the hierarchy, it makes it easier for them to interact and share data. What is Lightning Message Service (LMS)? Lightning Message Service is a framework designed for communication between …

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Boost Your Testing Strategy- The Power of Automation and Frameworks

Boost Your Testing Strategy: The Power of Automation and Frameworks

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Software Testing Software testing aims to ensure high quality by evaluating the functionality of a developed application or product and finding defects. It checks whether the product meets the client’s requirements and identifies bugs. This software testing can be categorized as the following. 1. Manual testing2. Automation testing Automation Testing Functional automation testing is the …

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