ABSYZ enabled unified outbound engagement and callback orchestration for a leading US life insurer using Salesforce automation for faster, smarter outreach.
Agentforce World Tour is returning to Dubai, UAE, on 29 April, 2026, for an immersive one-day experience focused on the future of AI-driven CRM and enterprise transformation. Discover how autonomous agents, Data 360, and AI solutions are reshaping industries from customer engagement to operational efficiency, and accelerate your organisation’s innovation roadmap. Why Attend Agentforce World …
Introduction Salesforce has announced a new flagship AI called Agentforce 2dx. Agentforce 2dx is a cutting-edge, modular, and scalable platform that is designed to seamlessly integrate autonomous AI agents into business workflows. These agents can be applied across various industries and technologies, transforming business operations and driving innovation. This latest update of Agentforce promises to …
Introduction AgentForce is a cutting-edge AI-powered platform that revolutionizes customer service automation within the Salesforce ecosystem. At websites, AgentForce features Salesforce Service Agent – an intelligent virtual assistant that seamlessly integrates into Salesforce Experience pages to deliver automated, context-aware customer support. Service Agent under AgentForce enhances the standard Einstein bot capabilities by providing real-time assistance, …
The Highcharts feature in Salesforce empowers developers to create visually appealing charts and graphs that vividly represent Salesforce data, showcasing the power of data visualization in your hands. Highcharts and Visualforce pages or Lightning components in Salesforce provide a powerful toolkit for visually engaging charts, facilitating deeper insights and decision-making. Advantages of using Highcharts over …
Hello Salesforce enthusiasts! Did you ever find yourself drowning in reports and dashboards to make sense of all that data? We’ve all been there. These tools are great for a quick overview of our business KPIs, but sometimes we want something better…! Say hello to HighCharts – a charting tool that might become your go-to …
Elevating Your Data Visualization Game with Highcharts Read More »
In the corporate world today, it’s critical for companies to acquire tools that simplify data interpretation, raise user productivity, and provide usability across all levels. Data teams no longer need to generate reports manually, eliminating the wait time for clients. Here is where the Tableau Agent – the CRM analytics AI built into Tableau Cloud …
From Data to Action: Tableau Agent’s Role in Shaping Salesforce CRM Insights Read More »
GITEX 2024, one of the most eagerly awaited tech events of the year, is expected to attract global attention from innovators, industry leaders, and technology enthusiasts. A major event on the IT industry calendar, GITEX 2024 guarantees to showcase the newest innovations and offer priceless networking opportunities. This blog will give you a comprehensive overview …
Salesforce Dreamfest 2024 stands out as a source of inspiration and passion for all Salesforce enthusiasts. This iconic event, marked by a grand celebration and a call for innovation, brings together the entire Salesforce community to forge lasting connections and drive meaningful change within the ecosystem. Let’s find out what makes Dreamfest 2024 the most …
Dreamfest 2024: The highlights of Dreamforce 2024 Read More »
Introduction Salesforce has recently announced an exciting Lightning User Interface (UI) update designed to enhance your productivity and streamline your workflow. While its effectiveness ultimately depends on its integration into your specific workflow, this latest Salesforce UI update promises to simplify your daily tasks significantly. What’s new in the latest update! 1) Fresh, Modern LookThe …
Salesforce UI Design Update: A Detailed Overview Read More »
