Platform App Builder vs. Flow Builder: What Mid-Market Clients Should Know
Learn how mid-market companies can leverage Salesforce’s low-code tools—Platform App Builder and Flow Builder—for faster automation, scalable apps, and smarter growth.
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5 Game-Changing Salesforce Features You’re Still Not Using (But Should)
Discover powerful Salesforce tools hiding in plain sight—and how forward-thinking teams are turning them into business value.
Build Reliable Prompt Templates in Salesforce using Best Practices & Reliable Techniques
Introduction In the rapidly evolving landscape of enterprise AI, prompt engineering has emerged as a crucial skill that can make or break an organisation’s AI implementation. With Salesforce’s revolutionary Agentforce platform and Prompt Builder, businesses now have unprecedented power to create intelligent, context-aware AI Prompts that transform customer experiences and operational efficiency. This comprehensive guide …
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The ART Of Prompt Engineering: Unlocking AI’s Full Potential
Introduction In today’s Salesforce ecosystem, especially with tools like Agentforce and Prompt Builder, this hidden language is becoming the backbone of digital transformation. These aren’t just configurations, they’re conversations. And when designed thoughtfully, these conversations enable AI to act more like a strategic partner than a script-following tool. But here’s the catch: not all prompts …
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From 3 Days to 3 Minutes: How ABSYZ Transformed Transaction Cycles for a Leading Real Estate Firm
Introduction Agility is the biggest MOAT in today’s real estate landscape. Delays in internal processes don’t just cost time; they impact client satisfaction, revenue cycles, and overall competitiveness. For one of India’s largest real estate conglomerates, Embassy Group, this challenge was front and center—until ABSYZ stepped in. In this blog, we walk you through how …
HIPAA-Compliant CRMs: A Comparative Guide for US Healthcare Providers
Introduction In the evolving landscape of US healthcare, where patient privacy and data security are paramount, HIPAA compliance is no longer optional—it’s essential. As healthcare providers adopt digital tools to streamline operations, Customer Relationship Management (CRM) platforms must meet both clinical and compliance standards. In this blog, we break down what it takes for a …
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Top 5 Integration Challenges for IT Leaders in 2025 (and How MuleSoft Solves Them)
Introduction Disconnected systems are silently costing enterprises millions. In 2025, IT leaders are facing mounting pressure to unify legacy systems, SaaS platforms, and scattered data while ensuring speed, security, and scalability. But with traditional integration models breaking down, the cracks are starting to show. In this blog, we reveal the top 5 integration challenges keeping …
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Top 5 Salesforce Mistakes Growing Businesses Make
Introduction Salesforce is crucial for the growth of your business, but many growing companies make mistakes during implementation and optimization that hold them back. These pitfalls can prevent you from fully leveraging its capabilities and slow your progress. However, by avoiding these common mistakes, you can unlock Salesforce’s true potential and drive the success your …
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How to Maximize ROI from Your Salesforce Investment
Introduction Did you know that 83% of sales teams using AI experienced revenue growth in the past year, compared to just 66% of teams without AI? (Source: Salesforce) This striking difference underscores the transformative impact of integrating AI into your sales strategy. For businesses leveraging Salesforce, this means streamlining operations and unlocking significant revenue potential. …
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Integrate Salesforce Agentforce with Facebook Messenger: Intelligent Conversations with Human Escalation
Introduction In today’s digital-first world, customers expect fast, accurate, and personalized support — often via the platforms they use every day, like Facebook Messenger or Whatsapp Messenger. To meet these expectations, businesses are increasingly turning to conversational AI to handle routine queries and reduce wait times. But not every conversation is simple — and when …
