Introduction In today’s digital-first world, customers expect fast, accurate, and personalized support — often via the platforms they use every day, like Facebook Messenger or Whatsapp Messenger. To meet these expectations, businesses are increasingly turning to conversational AI to handle routine queries and reduce wait times. But not every conversation is simple — and when …
Salesforce’s Dreamforce 2024 event in San Francisco was held in September with over 45000 trailblazers from more than 140 countries and millions more joining virtually via Salesforce+ and LinkedIn Live streaming. This yearly meetup is known for showcasing groundbreaking innovations that have the full potential to transform our day-to-day business operations. Every year, Dreamforce makes …
Dreamforce 2024: Unveiling the Future of AI-Powered Business Solutions Read More »
Introduction Generative AI has become a substantial aspect of altering the world and changing the way we live. The discovery of conversational AI such as ChatGPT and Gemini Copilot, has revolutionized multiple aspects of business operations. These AI assistants redefine customer support by making our day-to-day tasks like drafting emails, doing grammar checks, providing instant …
How Einstein Copilot Actions Can Transform Your Salesforce Experience Read More »
