Software Consultant
Job Title: Software Consultant
Location: Hyderabad/Bangalore
Years of Experience: 4-6 Years
ROLES & RESPONSIBILITIES:
● Collaborate closely with Business Analysts, Architects, Leads and other team members to understand
requirements and translate them into scalable and robust Salesforce implementations.
● Perform unit testing, System Integration Testing and deployment activities in Salesforce environments.
● Provide technical support, troubleshoot issues, and resolve bugs in implementations.
● Integrate Salesforce with third-party applications using APIs and web services.
● Maintain documentation, including technical specifications, process flows.
● Participate in Agile development processes, including but not limited to sprint planning, daily stand-ups, and
retrospectives.
● Guide and supervise juniors in the project
PREFERRED SKILLS:
● Lightning Web Components, Events, Component Bundles, JavaScript, CSS, etc.
● Object Oriented Programming concepts
● Must have worked on both Salesforce Configuration (Drag-and-drop tools) and Customizations (LWC, Apex
etc.)
● Hands on experience on Writing Apex Triggers, VF pages, Test classes and batch classes.
● Hands on experience of deployment using the Change Set, VS Code. Knowledge on any DevOps tool, such as
Copado, is good to have.
● Experience with Salesforce integrations using REST/SOAP APIs.
● Good written and verbal communication skills
● Good analysis and problem-solving skills.
● Knowledge of SDLC practices and ability to apply them to system development (where applicable) or
maintenance.
● Stay up-to-date with Salesforce releases, features, and best practices to ensure optimal utilization of the
platform.
● Hands on experience in any niche areas(Commerce Cloud, Conga CLM, CPQ, etc) will be preferred
● Hands-on experience designing and deploying Salesforce Agentforce solutions, including configuring AI
Agents, Agent Actions, Topics, and integrating with Data Cloud for grounded, context-aware responses across
Sales, Service, and Commerce workflows.
● Proficiency in Salesforce Einstein and Generative AI capabilities — including Prompt Builder, Einstein Copilot
(now Agentforce), and Model Builder — with the ability to craft effective system and user prompts, evaluate
LLM outputs, and implement guardrails for enterprise-grade AI deployments.
● Experience architecting multi-agent and human-in-the-loop workflows on the Salesforce platform,
including agent orchestration, fallback handling, escalation to live agents, and governance frameworks
aligned with Salesforce’s Trusted AI principles.
CERTIFICATION:
● Salesforce Platform Developer I
● Salesforce Platform Developer II(Preferred)
Educational Qualification:
- Graduation (B.E/B.Tech -CSE, ECE, IT)
